A year ago, when a client asked for a workflow tool, we'd quote a custom build. Today, half the time, the right answer is to teach them to build it themselves in Power Apps. The economics have shifted.
What changed
Copilot in Power Apps means non-developers can describe what they want in plain English and get a working prototype in minutes. The output isn't always production-ready, but it's a vastly better starting point than a blank Figma file or a Jira ticket.
Where the engineering still matters
Governance. Data classification. Connecting to systems of record without bypassing security. Citizen development scales beautifully until something private accidentally lands in a public flow — and that's where teams like ours now spend most of our time.